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Terms & Conditions

Terms and Conditions

1. Acceptance of the Terms

By accessing or using Duffspin (the "Platform"), you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions ("Agreement"). If you do not agree with any provision of this Agreement, please do not use the Platform.

2. Eligibility Requirements

To use the Platform, you must meet our eligibility requirements:

  • Be at least 18 years old (or the minimum age required in your jurisdiction)
  • Be able to form a legally binding contract
  • Not be prohibited from using the Platform by law or regulation

3. Geographic Restrictions

We reserve the right to restrict access to the Platform based on geographic location, and some features may not be available outside specific jurisdictions.

4. Account Registration Rules

To create an account, you must:

  • Provide accurate information about yourself
  • Create a unique username and password
  • Agree to these Terms and Conditions

5. One-Account-Per-User Policy

You are only allowed one active account on the Platform at any given time.

6. Identity Verification and KYC

We may require you to provide identification or other verification documents to confirm your identity. This is to ensure compliance with anti-money laundering and anti-terrorism financing regulations, as well as for our own security purposes.

7. Account Accuracy Obligations

You are responsible for ensuring the accuracy of all information provided in connection with your account, including your name, address, email address, phone number, and other personal details.

8. Account Security Responsibilities

You are solely responsible for maintaining the confidentiality and security of your login credentials (username and password). If you have reason to believe that someone has accessed or obtained your login information without your permission, please contact us immediately.

9. Login Credentials and Password Protection

You agree not to share your login credentials with anyone else or use them in a way that violates these Terms and Conditions.

10. Restricted Behaviour and Prohibited Activities

We reserve the right to restrict access or suspend any account where we reasonably believe you have engaged in restricted behaviour, including:

  • Multiple-accounting
  • Fraudulent activities
  • Abusing promotions or bonuses

11. Multi-Accounting and Fraud Prevention

If we suspect that multiple accounts are being used by a single individual, we reserve the right to restrict access or close any affected accounts.

12. Bonus and Promotion Rules

Bonuses and promotions may have specific terms and conditions attached. Please read these carefully before participating in any bonus offer.

13. Wagering and Gameplay Conditions

Wagers placed using bonuses must meet applicable wagering requirements. We reserve the right to void or cancel wagers if we reasonably believe you have not met these conditions.

14. Bonus Abuse Prevention

We may, at our discretion, restrict access to bonuses for users who we suspect are attempting to abuse them.

15. Deposits and Withdrawals (if applicable)

  • To deposit funds into your account, you must follow the instructions provided on the Platform.
  • Withdrawal requests will be reviewed by us according to our internal procedures and policies. Please see section 16 below for details.

16. Verification before Withdrawals

Before we can process any withdrawal request:

  • We may ask you to verify certain information
  • You must have met all applicable wagering requirements (if relevant)

17. Processing and Review Procedures

We will review each withdrawal request against our internal policies, regulatory guidelines, and anti-money laundering procedures.

18. Responsible Gambling Expectations

You are responsible for ensuring your use of the Platform does not harm you or others.

  • Set realistic limits
  • Avoid chasing losses
  • Only gamble with money that can be lost

19. Self-Exclusion and Account Restrictions

If we reasonably believe you may have a problem with gambling, we reserve the right to restrict access or close any affected accounts.

20. Game Fairness and RNG Systems

The Platform uses certified random number generators (RNGs) to ensure all games are fair.

21. Technical Interventions or Voided Gameplay

We reserve the right to void or cancel wagers where technical issues prevent a game from being played fairly or in accordance with its rules.

22. Suspension or Closure of Accounts

We may suspend or close an account at any time if we reasonably believe it has been used for restricted behaviour, anti-money laundering purposes, or other suspicious activities.

23. Intellectual Property and Platform Ownership

All intellectual property rights related to the Platform are owned by Duffspin or our affiliated entities. Your use of the Platform is licensed under these Terms and Conditions.

24. Limitation of Liability

We will not be liable for any losses resulting from your misuse of the Platform, restricted behaviour, or other breach of these Terms and Conditions.

25. Modification of Terms

We reserve the right to modify these Terms and Conditions at our discretion, including:

  • Adding new terms
  • Modifying existing ones

26. Contact or Support Guidance

If you have a question about these Terms and Conditions, please contact us through one of the following channels:

  • Phone
  • Email
  • Live chat (if available)

27. Applicable Licensing or Regulatory Oversight

Duffspin operates under an MGA license and complies with applicable regulations to ensure fairness and security.

This Agreement is governed by, and construed in accordance with, the laws. Any disputes arising from these Terms and Conditions shall be resolved through a court having jurisdiction over Duffspin.